Kate Jones

Kate Jones
Head of Safer Care
NHS Institute of Innovation and Improvement

Kate started out life as a physiotherapist at Guys Hospital. After an early move into Physiotherapy management Kate has undertaken various roles in the NHS. She was the Director of Changing the Way We Work at Luton and Dunstable NHS Foundation Hospital Trust.

She led the development and implementation of both an improvement strategy and safety strategy. This resulted in the hospital being awarded pilot status in the first wave of the Health Foundation’s Safer Patients Initiative and delivering real improvements in patient safety.  

In April 2006 Kate took up the post of Head of Service Transformation at the NHS Institute for Innovation and Improvement. In this role she developed the Productive Ward concept and approach.

From July 2007 Kate took up the post of Programme Lead for the new Safer Care programme. This programme has a remit in education and training in safety improvement and to work in partnership to develop a national campaign for patient safety. Since inception the Safer Team has developed and the Leading Improvement in Patient Safety programme for over 100 hospitals. The programme is designed to develop organisational improvement capability through the senior leadership team as well as developing improvement skills for safety in a team of doctors and nurses.

Primary Care and Mental Health Services have been involved in the development of new and specific Trigger Tools to help build understanding of harm in these services. Specially designed programmes have been developed for these organisations and staff to help them lead improvements in safety. In addition the team have established an Improvement Faculty for Quality and Patient Safety which supports individuals with a passion for improvement through bi-annual events and networking opportunities.